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Manages the customer service and dispatch department. Generally ensures everything gets done properly.
Areas of Expertise: Rock climbing and running.
Gerry is responsible mostly for returns processing and account related queries.
Wills's likely to be answering your phone calls and solving any order-related issues.
Areas of Expertise: Rock climbing, mountaineering & cycling
Luke will be found handling ski related enquires, new web content and marketing activites.
Areas of Expertise: Skiing, hill walking & rock climbing.
Will keeps the dispatch operation running smoothly.
Areas of Expertise: Rock climbing, Bouldering, Mountaineering.
New stock, brand management, web content & "Yorkshire Grit Hero"
Areas of Expertise: Bouldering, trad climbing & Yorkshire esoterica
Operations Director. Unless it's sunny, in which case he's out paragliding.
Areas of Expertise: Skiing, Ski Touring, Paragliding & Rock Climbing
Purchasing and Marketing Director. This apparently mostly involves lots of gruelling product testing.
Areas of Expertise: Fell Running, Adventure Racing, Skiing, Ski Touring & Triathlon