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Christmas and New year delivery information here

Stock Level Information

Here's a list of stock level messages you might see product pages and what they mean.


In stock - we have at least one of this item sitting in a box in our warehouse in Guiseley. When you order we will be able to ship it immediately (see Delivery Rates and Times for details).

5 in stock - for products which are frequently purchased in bulk (eg: carabiners) we display a number of items in stock.

For both the messages above if you add more than the number we have in stock to your basket the checkout page will inform you of this.


Not in stock, on backorder - this means that the item is a current stock item but unfortunately we have temporarily sold out. This may be due to high demand or a supply issue.

If you checkout with a backordered item in your basket we will contact you with an expected delivery time and will inform you of any changes to the date given as we receive the information from our suppliers. If you need the item before a certain date then feel free to email or call us to check when we are expecting to receive delivery of the product in question.


Sold out until next Season - These products cannot be added to your basket. We have been stocking this item but are not going to be re ordering it soon. It's likely to be back in stock either for the start of the next season or, for seasonal items, the next summer/winter season (eg: a heavy down jacket will not be back in stock until the following winter). Seasons run from September to March (winter) and March to August (summer). You can always email or call us to find out when an item is due in again or we may also be able to special order it for you. See Special Orders for more information.


Pre Order Now - This is a new item or an item which we're expecting soon but haven't received yet. If you order it we will treat it the same way as we would a backorder, see above. Contact us for a date if you need one before ordering.


Due [Season/Date] - This is essentially the same as Pre order, but with a more specific season. If you order it we will treat it the same way as we would a backorder, see above. You can contact us for a date if you need one before ordering but we may not be able to be more specific than the season/date already given.


Sold Out - Sorry, this item is no longer available from us. These products cannot be added to your basket. Either it's been discontinued by the supplier or we have decided we will no longer be carrying it.


Available as Special Order - We don't stock this item, but we're happy to order it in for you at the price shown on the page. If you checkout with this we'll contact you to tell you how long it take to be delivered.