This page contains all you need to know to shop with Facewest with confidence over the Christmas 2018 period.
In order to allow for gifts to be returned or exchanged we extend the returns period for all gifts to the end of January 2019. Full returns information is here.
Order cut off for pre-Christmas delivery is 2pm on Friday 21st December.
Order cut off for pre-Christmas delivery is 2pm on Tuesday 18th December.*
*Please note this is the Royal Mail recommended last posting date. In our experience most packages sent by this date will arrive before Christmas. However this is not a guaranteed service, it will not be our fault if it does not arrive in time. If you need a guaranteed delivery before Christmas then please choose the Next Day service.
Orders will be dispatched as normal on December 24th (up until 2pm) and again from December 27th onwards. We are closed on all bank holidays and weekends. Any orders placed after 2pm on the 24th will be dispatched on the 27th.
Please use the chart below to determine your order deadlines for Economy and Priority delivery.
Please Note: The cut off time for same day dispatch of international orders is 2pm.
|Country||Economy Service||Priority Service|
|Australia||10th December||17th December|
|Austria||17th December||18th December|
|Belgium||18th December||19th December|
|Bulgaria||7th December||18th December|
|Channel Islands||18th December||19th December|
|Cyprus||7th December||18th December|
|Czech Republic||14th December||18th December|
|Denmark||17th December||18th December|
|Estonia||7th December||17th December|
|Finland||15th December||18th December|
|France||18th December||18th December|
|Germany||17th December||18th December|
|Gibraltar||10th December||18th December|
|Greece||10th December||17th December|
|Hungary||7th December||17th December|
|Ireland||18th December||19th December|
|Italy||14th December||18th December|
|Japan||7th December||18th December|
|Latvia||7th December||14th December|
|Lithuania||7th December||14th December|
|Luxembourg||18th December||19th December|
|Malta||7th December||18th December|
|Netherlands||17th December||19th December|
|New Zealand||10th December||17th December|
|Norway||17th December||18th December|
|Poland||14th December||17th December|
|Portugal||17th December||17th December|
|Romania||7th December||17th December|
|Slovakia||17th December||17th December|
|Slovenia||7th December||18th December|
|Spain||17th December||18th December|
|Sweden||15th December||17th December|
|Switzerland||17th December||18th December|